Online booking systems
What sorts of booking systems are available?
There are several types of online booking systems available. Some, like bookings.com or Unique Cottages Scotland will promote your rooms or properties on their own website and handle all aspects of the booking from promotion to payments.
Some establishments use an integrated booking system like Inn Style or Supercontrol that can either be embedded into your own website or provide you with a link that will send visitors to your website to a booking page on their website. This sort of system can be really useful. They handle the payments and deposits and store the customers personal and payment details they make it easy to up-sell rooms or packages and its available 24/7.
Which system is best for me?
These full feature systems don't suit everyone. Commission or monthly fees can be high and if you also take phone bookings it can be hard to keep track of things. Also if you only have a small number of rooms, or rent an entire property, many owners prefer to talk to a guest on the phone to get a better understanding of their requirements or simply to get to know the customer before completing the booking. In this case you might prefer a reservation system which allows a potential customer to reserve a set of dates, will record their details, but will withhold confirmation until you are ready.
We have installed both types of system and can offer advice on which system is best for you.
Do they work across all devices including smartphones and tablets?
These days most third party systems are designed to work on all devices. The reservation systems that we install are self-contained and are fully compatible with smartphones and tablets. That is very useful for late bookers who are driving up the A9 looking for somewhere to stay!
Are they secure for customers making payments?
Yes very secure. Where payments are taken on line the transaction is fully secure and the responsibility of the provider of the booking system.
How much do these systems cost?
As you can imagine, the costs vary. Some work on commission, some charge a monthly fee there is also a small fee from us to cover installation. With a reservation system the only cost is the installation charge and licence fee.
If you have any further question please call us on 07795617514